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FAQs

Find answers to common questions about Rayze.

Nonprofit FAQs

What is Rayze?

Rayze provides a software and mobile app that brings together an ecosystem of individuals, businesses, and nonprofits. Our technology powers fundraising, online giving, campaign management, volunteerism and more.For corporations growing or beginning their CSR campaigns, individuals looking to give back or nonprofits scaling their impact, Rayze provides solutions along every step of the social impact journey.

What will it cost my nonprofit to use Rayze for our annual fundraising?

There are no platform fees or annual dues for nonprofits. 

The only fee you may see is a 1% transaction fee on donations.  Our giving pages set up to default to the donors and in over 90% of transactions, donors cover the fee, leaving nonprofits with no charges at all. 

How do I best utilize the Rayze app for my nonprofit?

On your Rayze App, you can customize your nonprofit profile, host in person and virtual volunteering events, process in-person donations, share posts, engage with new donors, encourage your followers/staff to champion on your behalf, and more!

How do I invite my nonprofit employees to join our Rayze account?

Once you register your nonprofit, you will get access to your nonprofit dashboard.  On your dashboard, under ‘Staff’, click ‘invite my team’ in the top left corner. 

Use your coworkers or staff's nonprofit email address. They will be sent an email to that address with steps to get started. Having trouble, you can always contact the live Rayze team. 

How does my nonprofit become verified?

Once you’ve signed up, or as you sign up your nonprofit at org.rayzeapp.com, you will be prompted to upload your IRS Tax Exempt Determination Letter. This helps us fulfil our promise to Rayze donors that their money is going to a verified, tax exempt nonprofit.  

Once uploaded, our team will review & verify. Our team will reach out if there are any discrepancies.

Do I register up my nonprofit on the Rayze App or website first?

Intentionally blank for now

Can any nonprofit accept donations using Rayze?

In order to receive donations through Rayze, nonprofits need to complete a quick registration and verification process. Once successfully completed, they register on Stripe, our payment processing partner and start receiving donations securely and directly to their chosen bank account immediately.

How do you process nonprofit donations?

All donations are processed via Stripe, an industry leading and Rayze’s third party payment processor. For more information about Stripe, click here.

How is Rayze different than other fundraising platforms

Rayze is not just an online giving provider. It's a suite of free tools for nonprofits to optimize their fundraising, volunteering and marketing efforts.  In addition to fundraising tools and online giving technology, nonprofits can profile their work to an online community of individual and corporate donors and volunteers for free.   

We stand out among competitors for being low to no cost for nonprofits.  With Rayze, your nonprofit has access to easy, intuitive tech and free products to support fundraising, campaign and volunteer management without cumbersome  licensing and platform fees.   Through your individual nonprofit dashboard, we offer donor data, volunteer and campaign management, simple crowd funding options, mobile-first donation design, and more.

I have a donor that wants to make a hefty donation, can they use Rayze? What fees are associated with large donations?

Rayze simplifies donations done by wire transfer, streamlining the process and reducing the administrative burden on nonprofit staff. 

Rayze limits bank transfer fees to $25 to facilitate larger donations so your nonprofit never misses out on big opportunities.

What fees are associated with using Rayze as my donation software year-round?

Rayze is free to use and never charges nonprofits for licensing fees to use our technology. Rayze does charge a transaction based fee of 1% on all donations made. But we believe donors should be covering that cost so our tech defaults the charge to the donors. Donors can refuse it, in which case it gets charged to the nonprofit but that’s very rare. In over 90% of transactions on Rayze, the donors cover the fee and the entirety of the donation goes to the nonprofit.

Does Rayze offer monthly recurring donations for our donors?

Yes! Once your nonprofit is registered & has connected Stripe, your donors can select monthly recurring donations to your nonprofit. Your Rayze dashboard will highlight these donors to you along with all relevant donor data.

I want to switch to Rayze for my online fundraising. How do I get started?

Switching to Rayze for your online fundraising is simple and takes only a few minutes. Click here for a step by step guide. Head to your Rayze dashboard to copy your custom link.

My employees want to fundraise on behalf of our nonprofit at an event. How can they do that?

Empower your staff to become personal fundraisers or “Champions” for your nonprofit, allowing them to promote your cause and fundraise on your behalf amongst their personal and professional networks. On their Rayze app, they can search and select your nonprofit on the champion tab. This creates their own custom fundraising link which they can share to fundraise on your behalf, and keep track of how much they are raising for you.

Can I manage my volunteer events with Rayze?

Your nonprofit can quickly and seamlessly  create, manage, and track your events and engage your volunteers to build a dedicated community around your cause.

Your volunteer opportunities will be showcased on the Rayze App. Share your upcoming events, rallying new volunteers in your area to sign up or donate directly through our app. Users can search volunteer opportunities not just by cause, but also by location closest or most convenient to them.

How can I judge the success of my campaigns?

Every event is generated with a custom link and QR code, template promotional materials and marketing supports, easily promoting and managing your volunteer opportunities. 

With a suite of engagement tools, you can convert your community of supporters from volunteers into donors seamlessly.

We have a lot of next gen donors, how can Rayze help our nonprofit mobilize and support them?

Rayze is a mobile-first fundraising platform. Today, the next generation of donors has the world at their fingertips. We believe that philanthropy should be the same. New donors can follow, support, donate and raise funds on your behalf, all from their smartphone. Encourage them to download the Rayze App.

‍Download Here for iPhone and Download Here for Android.

How can I track our current and new donors?

Nonprofits can access valuable insights into their donor activity. With just a few clicks, you can instantly export donor intelligence and fundraising data to your existing CRM or preferred data system. It's seamless, efficient, and designed to save you time, so you can focus more on growing your impact.

What if I don’t have Stripe?

Stripe enables donations to go directly into your bank account, immediately and securely.

Funds are delivered to your account based on the payment method (timing varies for ACH transfers vs. credit cards).

Connecting your Stripe account takes just a few minutes. If you do not connect a Stripe account but receive a donation, our fiscal sponsor will issue your nonprofit a check.

How can my donors pay?

Rayze provides one of the broadest range of payment options available to donors. Donations can be made via Apple & Google Payand Rayze wallet. Large deposits can be made with a wire transfer with a 25$ cap on transfer fees.

What are custom links?

Conducting online fundraising campaigns? With Rayze, you can create individual fundraising campaigns with custom links. Want to let people donate to a particular part of your nonprofit like supplies or employee salaries? Want to set up a competition for who can raise the most between different teams? Use custom links.

We receive multiple large donations per year, how high are your fees?

No matter the gift, whether it’s $5,000 or $2 million, our fees are capped at just $25. Every dollar beyond that goes exactly where it’s intended, maximizing impact and honoring the generosity of our donors.

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Corporate FAQs

How does my company join Rayze?

Head to org.rayzeapp.com and create a new individual profile. You’ll then be prompted to create a corporate profile for your company.

How many employees can I onboard to Rayze?

Right now, you can have as many employees of your company as you need.

How do I invite my employees?

Once your company has registered, you will be able to invite your employees to sign up through an email invitation. They will be prompted to create their accounts. 

What are the benefits of using Rayze for my CSR program?

Match employee donations, host company wide campaigns and empower your entire workforce to make a meaningful impact on the world with just a few taps on their smartphones.

How do I invite my coworkers?

You can invite users to join your organization via email on the web portal and set their permissions accordingly. Please note that you are unable to invite users or manage permissions from the mobile app.

What information will I need?

To create your org profile, you will need the organization name, address, phone number, administrator email, EIN, and description. If you choose to request to be verified, our team will reach out with requests for additional information, such as your nonprofit determination letter from the IRS.

How much does it cost to use Rayze for our CSR programs?

To learn more about our pricing for your company, schedule a demo here.

Do I have to do everything through the mobile app?

Nope. As an organization you have access to a web portal. Some features and actions are better suited to web or mobile. We want to make sure you have everything you need where you need it to effectively manage your organization on Rayze.

What is ‘Rayze Mobile Match’

Employees can easily make donations via their mobile devices, with options for automatic matching or expedited approval processes.

Are all of the nonprofits you offer to work with vetted?

Every nonprofit we work with and recommend to your company is a 501c-3 verified nonprofit which has been vetted by Rayze and vetted by our partner, Charity on Top for legitimacy and legal standing.

What does Rayze offer my company for CSR programs?

Employees can donate, volunteer, and engage with nearly 2 million nonprofits right on their Rayze app. Plan & host company wide fundraisers & have employees sign up to participate in philanthropic campaigns or volunteer events as a team. All of this and more right through their smart phones.

Are my employees protected?

Employers can allow for anonymous donation matches to ensure employees feel safe and secure supporting the organizations that mean the most to them.

What is the ‘Rayze Wallet’

The Rayze Wallet is a Donor Advised Fund account, meaning you get the immediate tax receipt of a charitable gift, and your employees have the time and autonomy to decide how and where they will direct their philanthropic funds. With Rayze Wallet, companies can easily deposit funds into employee accounts. 

Employees can deposit personal funds for future donations, receive employer contributions and maximize all tax deductions.

Why use Rayze as my employees DAF?

Companies choose to use Rayze’s Donor Advised Fund (DAF), the Rayze Wallet, as a form of bonus or company benefit to employees. The company gets the tax credit immediately for their charitable donation and the money is held in the DAF until the employee chooses how they want to spend it.

Do you offer insights into my employees CSR preferences?

By leveraging our intuitive dashboard for both companies & nonprofits - you can gain valuable insights into employee interests and preferences, empowering you to design campaigns that drive participation and strengthen employee connection.

Does Rayze connect our company with volunteer opportunities?

In addition to corporate giving campaigns, employee matching, and participation in team volunteer events throughout the year, your company can quickly respond to natural disasters and global events by launching campaigns and fundraisers immediately through the Rayze App & dashboard.

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Individual FAQs

Who is Rayze for?

We are powering individual activism, nonprofit fundraising & corporate giving. Whether you are beginning your philanthropic journey, donating to a nonprofit, running a CSR program at your company, or a nonprofit looking to upgrade fundraising platforms, at Rayze, there is a place for everyone.

Where can I download the Rayze App

Rayze is available on the App Store and Google Play.

I am new to philanthropy and donating…can Rayze help me?

Yes! Donate to over 1.8 million nonprofits right from your Rayze App! You can follow along with your favorite organizations, volunteer, Champion on behalf of your favorite causes and so much more! All for free on the Rayze App.

In comparison to other social media platforms, how is Rayze different?

Unlike today’s major social platforms, which often trap users in unhealthy comparisons, toxic feedback loops, and endless ads, Rayze is a space built on positivity. Our platform fosters genuine connections, where you can scroll through uplifting content and join in meaningful engagement.

It’s a place where you can connect with impactful causes, find ways to give back and celebrate other users who share your values, without the toxic vibes.

What does Rayze cost?

Rayze is free! Download the free Rayze app on the App Store and Google Play. On your app, you can search for nonprofits nearby and across the country, engage with their content, find local volunteer events or donate!

What is a Rayze Champion?

As a Rayze Champion, you can become a personal fundraiser for your favorite nonprofit! 

Leverage the support of your network, inspire friends & family and promote the causes you care about most to help drive real impact!

As a Rayze Champion, you’ll receive a unique fundraising link & QR code. 

Friends and family can donate directly to your chosen nonprofit with just a click or a scan. Get started on the ‘Champion’

Tab in your Rayze app

I want to fundraise for a marathon this year. Can I do that through Rayze?

Yes! Use Rayze Champions to fundraise around your marathon for a specific nonprofit. Your friends, family and supporters can donate through your custom donation link, or donate in-person using your custom QR code. Click here to learn more!

I want to raise funds on behalf of a nonprofit for my birthday. Can I do that through Rayze?

Yes! Use Rayze Champions to select a specific nonprofit to accept donations for in lieu of birthday gifts, or any other occasion like weddings,  housewarmings, etc.  

Your friends, family and supporters can donate through your custom donation link, or donate in-person using your custom QR code. You can track your fundraising total and individaul donors to your campaign.  Click here to learn more!

Can I track how much I’m raising for a nonprofit?

Follow along as donations roll in through your Champion donation link! You can see who is donating & the amount they've given. The nonprofit you’ve championed for will see the donations that are coming directly from your link.

How many nonprofits are on Rayze?

Passionate about animals? Social Justice? LGBTQ+ rights? Fighting Hunger or Homelessness? Search the Rayze Map and get connected instantly to over 1.8 million nonprofit organizations that are actively supporting the causes that you’re most passionate about!

So, I can donate right from my phone?

Yes! Donate in less than a few clicks right on your Rayze app, get started now

Are there different donation options?

Make a one-time donation, set up recurring monthly giving, or donate in honor of a friend or family member. You control the amount, frequency, payment type and how you give.

Want to keep it private? Choose anonymous giving. Looking to maximize your impact? Cover the transaction fee.

How do I add my money to Rayze to donate?

Easily deposit funds into your Rayze Wallet by connecting a bank account or credit card. It’s as simple as keeping funds in your Venmo account.

With Rayze Wallet, you can take control of your giving and track your entire donation history, manage recurring gifts and set aside funds to donate when the moment is right!

What is the ‘Rayze Wallet’

Rayze Wallet is a free individual donor advised fund, a bank account for giving to nonprofits, where you can get tax benefits of charitable giving as soon as you deposit funds. Easily deposit funds for future donations, receive contributions from your employer, and unlock tax deductions. Its as simple as storing money in your Venmo account.

With Rayze Wallet, you can take control of your giving and track your entire donation history, manage recurring gifts and set aside funds to donate when the moment is right!

I want to start volunteering in my community. Can I do that with Rayze?

Discover over 80,000 local volunteer opportunities, find events with nonprofits and community groups, or connect with new organizations supporting causes you care about—all looking for passionate volunteers like you! Thanks to our integration with VolunteerMatch, you now have access to thousands of opportunities right from your mobile device—making it easier than ever to make a difference in your community.

Is Rayze a social media app?

Unlike today’s major social platforms, which often trap users in unhealthy comparisons, toxic feedback loops, and endless ads, Rayze is a space built on positivity. Our platform fosters genuine connections, where you can scroll through uplifting content and join in meaningful engagement.

It’s a place where you can connect with impactful causes, find ways to give back and celebrate other users who share your values, without the toxic vibes.

I see you use ‘lumens’ instead of ‘likes’ for engaging with posts shared on the Rayze App. What is a lumen?

A lumen is a measure of brightness. We let users give up to 50 lumens to a post to let that user or organization know that they brightened your day. Giving more lumens shines a light on quality content, the antidote to the current toxic social media landscape.

Still have questions?

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