FAQs

A lumen is a measure of brightness. We let users give up to 50 lumens to a post to let that user or organization know that they brightened your day. Giving more lumens shines a light on quality content, the antidote to the current toxic social media landscape.

To put it simply, Rayze was created to be a positive online space, all of the time. While there are a tremendous amount of great things about the other platforms that already exist, there is no doubt that some of them have a negative impact on one’s mental well-being. That’s why Rayze is intended to be a space that users can turn to, day in and day out, for a little dose of positivity. Whether that’s sharing an inspiring video or consuming content posted by a local nonprofit showing appreciation for one of their volunteers. Of course, managing any online space can be difficult, which is why we will be heavily reliant on our community guidelines and the support of our users. If we all commit to only engaging with content that fits the vibe of the Rayze community (and reporting those that do not), we believe we can create something truly impactful.

Anyone! That’s the beauty of Rayze. We want to empower anyone with the time, resources, desire, and manpower to make a difference in both online and in-person communities. However, before an opportunity or event can be posted by an individual (i.e. not a nonprofit organization), a community group must be formed.

While we think our country’s nonprofit organizations are a vital part of improving our world, we also think our societal impact can be amplified with the participation of for-profit organizations. It’s becoming increasingly prevalent that to remain competitive in this world, businesses must have purpose beyond just profit. If Rayze is going to “talk the talk”, we also need to “walk the walk”. The flexibility offered by remaining a for-profit entity will also allow us to show that business models of social media platforms can be improved for the benefit of our collective well-being.

Only those 501(c)(3) organizations that have been verified by Rayze and Stripe (our payment processing partner) will be allowed to accept donations with their Stripe accounts. These organizations will be denoted by the yellow check mark.Even if a 501(c)(3) organization has been verified, this is an optional functionality that these nonprofit organizations can turn on or off at any time.

You can invite employees to join your organization via email on the web portal and set their permissions accordingly. Please note that you are unable to invite employees or manage permissions from the mobile app.

Right now, you can have as many employees of your company as you need.

You can go to org.rayzeapp.com and create a new individual profile. You’ll then be able to create a corporate profile for your company

Nope. As an organization you have access to a web portal. Some features and actions are better suited to web or mobile. We want to make sure you have everything you need where you need it to effectively manage your organization on Rayze.

Please reach out to our support team at: support@rayzeapp.com. We will be in touch as soon as possible!

Absolutely. The best part about Rayze is that it is free to all users. There are no upfront fees to be able to market your organization, recruit and manage volunteers, and accept donations. We only make money on our platform fee, which is 1% of each donation.

Go to your organization profile and select ‘Accept Donations’, then follow the steps to create a Stripe account or enter your existing Stripe credentials.

Rayze currently only works with Stripe. You can create a Stripe account after setting up your organization on Rayze or you can use your existing account.

Once you have created your organization, navigate to your org profile and select ‘Request Verification’. Our team will be in touch to confirm your details and request additional information.

You can invite users to join your organization via email on the web portal and set their permissions accordingly. Please note that you are unable to invite users or manage permissions from the mobile app.

Right now, you can have as many users or employees of your organization as you need.

To create your org profile, you will need the organization name, address, phone number, administrator email, EIN, and description. If you choose to request to be verified, our team will reach out with requests for additional information, such as your nonprofit determination letter from the IRS.

First, download the mobile app and create your own individual profile. You’ll then be able to create a profile for you’re 501(c)(3) organization, request verification, and get started.

All donations are processed via Stripe, an industry leading payment processor. For more information about Stripe, visit

Rayze is free for both individual and organizational users. If a verified organization opts to accept donations on Rayze, we do charge a platform fee of 1% for all donations with a minimum fee of 25¢ per donation.

Rayze is a mobile platform that uses positive social media to simplify the way we give back in the form of volunteering and donations.